The Design Crafter strongly recommends that all visitors to our website read and understand our terms and conditions before placing an order. By entering into a contract for our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

• Site Contents Usage

The choice to visit our homepage is entirely yours. Any disputes regarding privacy are subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and applicable state law. If you have concerns about our Privacy Policy, please contact us. Our customer service team is always ready to assist you.

Our policies are subject to change at any time. Therefore, clients are encouraged to review them regularly when visiting the site to purchase.

We collect navigational data to improve our website’s functionality and understand our clients better. Unless otherwise noted, all materials, including images, designs, and written content on this site, are the intellectual property of The Design Crafter.

You may download or copy the content for personal, non-commercial use only. No rights to reproduce, modify, or distribute the content are granted.

• Testimonials

All feedback, suggestions, or comments submitted to The Design Crafter become our property. We may use these submissions or client logos for marketing purposes across various platforms.

• Electronic Communications

When you visit our website or email us, you consent to receive communications from us electronically. These include agreements, notices, and updates, which satisfy legal requirements for written communication.

• Copyright / Trademarks

All site content, including text, graphics, logos, and software, is the property of The Design Crafter or its content suppliers and is protected by copyright laws. Trademarks mentioned are the property of their respective owners and cannot be used inappropriately.

• Refund Policy

Refunds will not be issued under the following circumstances:

• The primary design concept is approved.
• Cancellation is unrelated to our service.
• The company is not contacted within two weeks of project commencement.
• Policies or terms have been violated.
• A complete design change is requested.
• Refund requests are made beyond 15 days of purchase.

Refunds for bundled services will only apply to the unsatisfactory service, not the entire package. Once a website design is approved and sent for development, refunds are not applicable.

In cases where a refund is granted, all rights to the design revert to The Design Crafter.

• Claim Your Refund

To request a refund:

1. Call us at +1 (406) 559-9747.
2. Once your request is analyzed, we will initiate the process.
3. Upon receiving the refund, you relinquish all rights to the designs submitted.

• Quality Assurance Policy

We strive to deliver high-quality, research-backed designs tailored to your needs. Our unlimited revisions policy ensures 100% satisfaction, provided requests align with the package details.

• Account Area

The account area allows for smooth communication. It is the client’s responsibility to monitor it regularly for updates or additional instructions.

• Delivery Policy

The final order will be delivered to the account specified in the Order Confirmation email. Turnaround times vary by package, with a minimum of 2 business days. For urgent orders, please contact customer support.

• Revision Policy

Revisions are based on your selected package. We aim to meet your needs without additional charges unless changes involve new design concepts.

• Record Maintenance

We maintain records of finalized designs to ensure file recovery if needed.

• Customer Support

Our support team is available 24/7 to address your concerns.

• Communication Policy

We are only responsible for communications conducted via Hello@thedesigncrafter.com or our official phone number +1 (406) 559-9747.

• Copyright Complaints

To report copyright violations, provide the following information:

• A physical or electronic signature of the copyright owner or authorized agent.
• A description of the infringed work.
• Details of the infringing material’s location on our site.
• Your contact details.
• A statement of good faith belief that the use is unauthorized.
• A declaration under penalty of perjury that your claim is accurate.
• Applicable Law

Use of this site is governed by applicable laws.

• Disputes

Disputes related to our services or website must be submitted to our Dispute Handling Department. Legal arbitration will be conducted in the Courts.

—  Means of Contacting Us

• Email: Hello@thedesigncrafter.com
• Phone: +1 (406) 559-9747
• Address: 1001 S. Main St. #2566, Kalispell, Montana 59901, US